Looking at the Xbox Support Twitter account, it shows plenty of people having issues with the Xbox One X. The console may not turn on if you don’t plug it directly into an outlet. This is in fact due to the console having its own built-in surge protector. Most feel this is something Microsoft should have let consumers know ahead of time since we all know no one reads the instruction manuals for console setups.
Did you know that your Xbox One is designed to be plugged directly into a wall outlet? Check out our console power guide here: https://t.co/lGymrPOQEV— Xbox Support (@XboxSupport) November 17, 2017